Posts Tagged ‘susan gill’


Wednesday, April 2nd, 2014

We at Plummer & Associates like to boast about our ability to recruit executives  who are successful both in the short- and the longer-term with our clients.  This article below is a good example of our work.

In 2012 we recruited Mr. Jason Mazzola to Citi Trends as the General Merchandise Manager. Jason knows the off-price business and the value customer.  He, together with the CEO, Ed Anderson, put together a merchandising strategy which led the company to a successful business turnaround. This is especially important as other retailers catering to this customer are failing.

This article is from Motley Fool, March 28, 2014.


How Citi Trends’ Business Model Laid the Foundation for Its Turnaround

How Citi Trends’ Business Model Laid the Foundation for Its Turnaround

By Mark Lin | More Articles | Save For Later
March 28, 2014 | Comments (0)


Source: Wikimedia Commons by Michael Rivera

Retail is a tough business, given the sheer number of competitors mostly selling the same undifferentiated products. Citi Trends (NASDAQ: CTRN  ) , a value-priced retailer of urban fashion apparel and accessories, is one of the few to have survived and even thrived. It holds a proud record of having increased its revenues in every year from fiscal 2004 to 2013. Although Citi Trends suffered losses in fiscal 2012 and 2013, it managed to turn around its operations and register a profit in fiscal 2014.

While the return of previous CEO Ed Anderson and the recruitment of the former General Merchandise Manager from The TJX Companies (NYSE: TJX  ) Jason Mazzola as Chief Merchandising Officer in 2012 were credited for Citi Trends’ return to profitability, it was the back-to-basics approach that worked. Firstly, Citi Trends did less upfront direct purchases (from manufacturers) and chose to focus more on its more traditional and prudent off-price and closeout buying strategy. Secondly, it tried to sell more non-branded ladies fashion and accessories appealing to its core customer demographic.

Clear customer value proposition
Citi Trends has a more precise definition of its customer demographic than its off-price competitors. Ross Stores (NASDAQ: ROST  ) places its customers in two different groups at the extreme ends of the income spectrum: those who “want a bargain” and those who “need a bargain.” TJX goes one step better than Ross Stores, defining its core customers more specifically as consumers with annual incomes ranging from $50,000 to $1 million, aged 25-54.

In contrast, Citi Trends’ core customer demographic is more focused and also narrower, suggesting that Citi Trends has a better ability to adapt its offerings to suit customers’ needs. Most of its customer sport median household incomes lie in the $20,000-$40,000 range. As opposed to the average U.S. consumer, Citi Trends’ core customers tend to prefer a mix of the affordability offered by off-price apparel and the “fashionability” of urban apparel. Citi Trends offers the best of both worlds as a value-priced retailer of urban fashion apparel.

Varied sourcing approaches
Citi Trends also adopts a sourcing model differentiated from its off-price peers. TJX has a strong emphasis on pre-season purchases. While this brings TJX substantial purchase discounts, it also means that TJX has to bear the risk that the pre-season purchases are unpopular with consumers in the upcoming season. On the other hand, Ross Stores concentrates its buying with in-season and end-of-season packaway merchandise. The issue here is that if fashion trends change dramatically, Ross Stores’ packaway merchandise will be perceived as out-of-fashion items and sales will suffer.

In contrast to TJX and Ross Stores, Citi Trends is far more opportunistic. It is varied in terms of its sourcing approaches, covering the entire gamut from in-season close-out purchases, next season buys, and upfront purchases where manufacturers will tailor products specifically to Citi Trends’ needs. Although Citi Trends’ 2012 losses were partially attributed to an over-emphasis on upfront purchases, it subsequently shifted its focus back to a larger proportion of off-price purchases. Notwithstanding the risk associated with its varied sourcing model, Citi Trends’ opportunistic style makes it more likely that it will benefit from market trends and meet its customers’ needs.

Strong supplier relationships
Citi Trends’ unique business practices helps to build strong supplier relationships. It pays its suppliers on time and doesn’t subscribe to industry practices of seeking promotional and markdown allowances. It is possible to draw parallels with the stance adopted by another successful organic & natural foods retailer Whole Foods Market.

Whole Foods Market doesn’t accept slotting fees, so it does away with the need to compromise on guaranteed shelf space. Instead, Whole Foods Market focuses on putting goods on its shelves that it knows its customers will like. More importantly, its suppliers will be appreciative of the fact that Whole Foods Market doesn’t eat into their margins with additional fees such as slotting fees.

Foolish final thoughts
For the full year 2013, both TJX and Ross Stores delivered good results, growing their EPS by 15% and 13% respectively. On the other hand, Citi Trends registered a positive profit of just $1.5 million in FY 2013, after losses in FY 2011 and FY 2012. While Citi Trends’ 2013 profit is small relative to earnings in the $20 million range that it once achieved, it should be noted that Citi Trends was still in the process of turnaround during FY 2013, having closed nine stores and relocated six others in the year.

Success doesn’t come by chance. Citi Trends’ revenue stability and its ability to engineer a turnaround suggest that there’s something that works with its business model. In my opinion, its clear customer value proposition, varied sourcing approaches and strong supplier relationships are the key building blocks of its successful turnaround.

Good stocks have to stand the test of time and crises. Citi Trends has successfully turn around its operations from losses to positive earnings, bearing testimony to the resilience of its business model. The Motley Fool’s chief investment officer has selected his No. 1 stock for 2014, and it’s one of those stocks that could make you rich. You can find out which stock it is in the special free report “The Motley Fool’s Top Stock for 2014.” Just click here to access the report and find out the name of this under-the-radar company.

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Plummer & Associates is a New Canaan, Connecticut, based executive search firm which specializes in the recruitment of senior executives for the Consumer Direct industry (retail, retail services, ecommerce, mcommerce, direct sales, catalog, food service, hospitality, and restaurants). The firm is known for recruiting teams to build businesses, support aggressive growth, and accomplish business turnarounds. Contact: Plummer & Associates, Phone 800 603 9981.  Web: Email: Mailing address: P.O Box 607 New Canaan Ct 06840 0607.


Monday, March 3rd, 2014

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For your downloadable copy:






Monday, February 24th, 2014


Ohio Stores – Halle Brothers Company – Cleveland


Halle Brothers was the upscale department store for Cleveland. It was founded in 1891 by Samuel Horatio Halle and his brother, Salmon Portland Chase Halle. The first store was located in Public Square, and later moved to Euclid Avenue and 4th. The large headquarters store on Euclid Avenue was opened in 1927. The company first started suburban expansion in 1929 with the opening of stores in Erie, Pa, Mansfield, New Castle, Pa, and Canton,

 Halle’s grew dramatically during WW2, and shortly afterwards as the Cleveland economy boomed. The store was noted for its high end merchandise, and superior customer service. The store was considered to be among the best stores in the U.S. In 1948, the company opened another store in Shaker Square.

During the 1960s, the company faced hard times as did the City of Cleveland. East Cleveland deteriorated as Sterling-Lindner and Bonwit-Teller stores closed. Shoppers from the suburbs who took the trains into downtown tended to shop at stores near the terminal (May Company and Higbee’s), and preferred not to take a shuttle bus down to Halle Brothers. The company continued to open suburban stores to counteract the losses developing at the downtown stores. These included: Shaker Square, Cedar Center, Westgate, Southland, Severance, Summit Mall, Beldon Village, and Mill Creek. This increased the store count to 15.

In 1970, Marshall-Fields bought Halle’s and did little to stem the declines at Halle Brothers as Marshall Fields faced issues with its’ other business operations.

In 1981, the company was sold to an investor group led by Jerome Schottenstein, the owner of Value City stores. The sale included the chains stores located in Ohio, and Pennsylvania. The investor group closed stores down to a six-store chain, and then liquidated the entire chain in 1982.

Plummer & Associates Recruits VP Marketing for Thrift Books

Thursday, February 20th, 2014

Following is the announcement from Thrift Books:


Thrift Books LLC announces the addition of Matt Sand to serve as Vice President of Marketing, effective February 2, 2014. He will report to the president of Thrift Books, Mike Ward.

Sand, a veteran database marketing executive, spent the last year consulting for teen apparel retailer Zumiez. Previously, he spent five years leading the database marketing and business intelligence teams at BuySeasons, an online party supply and costume retailer headquartered outside of Milwaukee, WI. Prior to this he spent several years in key marketing roles for Seattle area retailers Sur La Table and Eddie Bauer. He began his career managing book stores for Barnes & Noble in the Washington, DC area.

“Joining the executive team at Thrift Books is a once in a lifetime opportunity,” said Sand. “This unique company has grown in a very few years from a couple of guys selling books out of a room in Kirkland to the industry leading seller of used books online. I look forward to partnering with everyone at Thrift Books to continue the trajectory of spectacular growth.”

“Matt is an extremely innovative and experienced executive, and will be a crucial part of our team as we work to unlock the huge opportunities we see in our business,” said Mike Ward, President of Thrift Books. “We know Matt will guide our customer focused efforts in the right direction, and we are excited to have his creative leadership at Thrift Books.”

Sand is a native of the Seattle area where he lives with his wife. He holds a Bachelor of Arts degree from the University of Pennsylvania as well as a Master of Science in Finance degree from Seattle University.

Thrift Books LLC is the largest online seller of used books in North America, and probably the world. Founded in 2003, Thrift Books has 11 distribution affiliates throughout the United States that purchase, sort and distribute used books. Based in Seattle, Washington, Thrift Books relies on proprietary software to identify, value, sell, and ship used books using a variety of online platforms, including Backed by KCB Management, Thrift Books has experienced explosive growth with a keen commitment to smart pricing, high customer satisfaction, and world class supply chain management.


Plummer & Associates is a highly regarded boutique executive search firm specializing in the consumer direct industry (retail, retail services, ecommerce, mcommerce, catalog, direct sales, food service, restaurant, hospitality, and fashion apparel). Our firm has a track record of recruiting senior level team members who are immediately successful and also who become critical team members over the longer term. We are particularly well-known for building teams to lead high growth companies as well as teams to lead business turnarounds. Plummer & Associates is headquartered in New Canaan, Connecticut. The phone number is 800 603 9981 and our web address is


Wednesday, February 19th, 2014


Plummer & Associates recruited Mr. Rick Martinez to as Vice President – Operations. Thrift Books is a privately held and successful online retailer of used book. The company is based in the Seattle area and has fulfillment centers throughout the U.S. Sales are primarily through and its own site.

Mr. Martinez is responsible for all inbound merchandise as well as all fulfillment and shipping operations. He reports to the President, Mr. Mike Ward. Mr. Martinez brings extensive fulfillment operations and shipping experience from Cutter & Buck, Griot’s Direct Auto Supply, and FedEX.

Plummer & Associates is a boutique executive search firm based in New Canaan, Connecticut that specializes in serving the consumer direct industry (retail, retail services, ecommerce, direct sales, mcommerce, catalog, food service, restaurant, and hospitality). For more information, phone (800) 603 9981 or visit our website:

Intellectual Search Process at Plummer & Associates

Monday, February 17th, 2014


 The following is an example of the intellectual search process.  (The short story is that we successfully recruited an executive for an important client; the long story is how we did it. I would like you to read the long story!)


The Client:  A New York City based on-line retailer of grocery products which delivers directly to the customer. This company is well-known for the freshness and quality of products as well as on-time delivery.


The Recruitment Challenge: We were engaged to recruit an executive to lead operations and supply chain management working out of the existing facility in the NYC area while also planning for a new network to support aggressive growth throughout the East.  Our client desired an executive who had extensive experience with sophisticated pick & pack fulfillment operations and supply chain systems and who knew how to be pragmatic in the selection and installation of systems to a labor intensive operation.  In other words, we needed to recruit an executive who could plan at the 100,000 foot altitude while simultaneously working day-to-day on the floor to understand which manual operations and processes could be automated effectively without negatively impacting the quality and freshness of product delivered to the customer.  In other words, could the knowledge and skill of a tomato pick and packer be effectively replaced by a machine? Since this facility also manufactured ready-to-eat meals, manufacturing knowledge and skills were also mandated.   Equally importantly, the client required an executive who could work well with and relate to the employees on the operating floor, who would understand their processes and procedures, and document/enhance those processes and procedures so that they could be incorporated at new facilities in the network. This executive would also have the communications skills and style to earn the respect of all levels of employees to maintain a positive workforce through any facility transitions and/or process changes.


The Intellectual Search Strategy: Plummer & Associates put together a strategy to identify executives in several talent banks from which to select the best possible talent. We contacted  executives in online fulfillment operations, automobile  supply chain management, food commissaries, retail fresh foods distribution, food manufacturing/  processing, food service distribution, 3PL’s, 4PL’s, pharmaceutical distribution, traditional retail distribution, wholesale fruit and vegetable distribution, floral distribution, convenience store distribution,  and many other sources. Through this process we identified over 470 potential candidates before we narrowed the slate to a few candidates who had all the experience we sought.


The Result: The successful candidate came from a background of manufacturing operations, supply chain management, pick & pack fulfillment operations, and management  consulting. The successful candidate has a bachelor’s degree in   Mechanical Engineering and a master’s degree in Industrial Administration. Most importantly she has a style which allows her to effectively build relationships up, down, and across the organization.


This search could not have been successfully completed by the typical recruiter who touts that he/she knows all the talent in the industry. This search could only be completed by a firm usingthe intellectual approach to executive search, a firm that understands the skills and knowledge required, a firm that knowsthe  organizations in which an executive would have gained that experience, a firm dedicated to and heavily invested  in the research process, and, most importantly, a firm that thrives on true executive search.


Plummer & Associates is proud of the work it does for its clients. We are married to the executive search process and bring to our clients candidates who have the skills and experience, the personal characteristics and traits to be successful in the role they will play, and who will fit seamlessly with the management team. We have a track record of recruiting talent to our clients which prove to be successful both in the short-term and over the longer-term. We work exclusively on a retainer basis as we invest heavily in each project we tackle.


Plummer & Associates focuses on the direct-to-consumer industry serving brick and mortar retailers, ecommerce retailers, food service, hospitality, retail services, mcommerce retailers, catalog retailers, direct sales, and vendors who sell products to these organizations. Our work is in North America and globally. Our work is at the senior executive level or special positions requiring unique skills and experience which justifies the search process.


Plummer & Associates is headquartered in New Canaan, Connecticut. Our web address is: Our blog address is: Our telephone number is: 800 603 9981.



        John Plummer

Plummer & Associates, Inc.


Friday, February 14th, 2014

Lazarus 3 LocationsLazarus 1907 outsideLazarus 1910 OutsideLazarus outside 1960's 1Lazarus outside 1960's 2Lazarus Columbus CampusLazarus Night approx 1910Lazarus first floor book shop Lazarus first floor escalator Lazarus first floor Meens Shoes lazarus First Floor Mens Hats Lazarus first floor Niagra Soda Fountain Lazarus First Floor South Aisle Lazsrus fist floor men's furnishingsLazarus Balcony BirdCageLazarus balcony haircuttingLazarus balcony Ladies Rest RoomLazarus balcony Ladies Rest RoomLazarus Balcony Men's Smoking RoomLazarus Third Floor Baby DepartmentLazarus second floor mens and boysLazarus 3rd floor ladies costume roomLazarus 3rd floor muslin underwear and laides sweatersLazarus 3rd floor Rest RoomLazarus Third Floor Baby DepartmentLazarus Kinderland 2Lazarus Kiinderland 4lazarus kinderland 3Lazarus KinderlandLazarus MillinaryLazarus Third Floor Baby DepartmentLazarus 5th Floor Pavillion RestaurantLazarus BandLazarus Display 1Lazarus Display 2.Lazarus Display 3Lazarus Display 6Lazarus Display 7Lazarus Display 8Lazarus Display 9Lazarus DisplayLazarus S&H StampsLazarus Santa FrontLazarus Santa BackLazarus Santa Wireless


Lazarus, as this department store chain was known, was founded in 1851 by Mr. Simon Lazarus. He had come to Columbus to become a rabbi and ended up opening a small store (one room) on Town Street. At the time, the store only offered menswear.

In 1877, after the death of Simon Lazarus his two sons, Fred and Ralph, took control of the store and started using showmanship to attract customers. For example, in 1890 they contracted with Niagara Soda Fountain to open a shop within the store selling ice cream, ice cream floats and sarsaparilla. After the two brothers took charge, the name was changed to F& R Lazarus.

The store continued to grow so that in 1909 an amazing six story store was built at High and Rich Streets. At 115,000 square feet, it was much larger than needed at the time. However, by 1921 the store was totally occupied and the company was ready for another expansion as it added additional merchandise categories. The company acquired the Columbus theatre to allow for more selling space, making the store the powerhouse retailer in downtown Columbus. At its peak, the store operated buildings covering an entire city block with the main entrance at High and Front Streets.

F & R Lazarus became known for many innovations in the retail industry:

            – One Low Price (no bargaining necessary)

            -First escalators in a department store

            -First air conditioned department store

            -Early adopter of a generous return policy (no questions asked)

The company was known for its social awareness:

            -Became a major employer of women.

            -Became a major employer of physically challenged.

The downtown store was famous for its Christmas activities. It sponsored a major Christmas Parade for the Friday after Thanksgiving Day to compete with the Macy’s Parade in New York City. Elaborate window displays drew major crowds.  A small platform was erected in front of the windows to give children a better view. On the sixth floor, next to the toy department, the auditorium was converted to Christmas scenes and place to meet with Santa.

In 1928, F & R Lazarus acquired the John Shillito Company based in Cincinnati and operated it as a separate business. In 1929, the company worked with Bloomingdale’s (NY), Filene & Sons Co (Boston), and Abraham & Straus (Brooklyn) to form Federated Department Stores.

Lazarus was late to the game in expanding suburban stores, but then it became a powerhouse in the Midwest.

  • The first suburban store was opened in 1962 on West Broad Street in Columbus. At first this store was a failure but became successful as it became a part of Westland Mall.


  • The second suburban store was opened in 1964 in Northland Mall. This store was an immediate success.


  • In 1973, Lazarus expanded outside Ohio with a store in Indianapolis.


  • In 1981, they opened a store in Huntington, West Virginia.


  • In 1986, Lazarus merged with the Shillito’s and Rike’s divisions of Federated Department Stores giving them locations in the Dayton and Cincinnati markets.


  • In 1987, Federated acquired the William H. Block Company in Indianapolis and the Herpolsheimer’s in Grand Rapids from Allied Stores and converted those stores to Lazarus.


  • In 1994, Federated acquired the Joseph Horne Company in Pittsburgh and converted those stores to Lazarus.


  • In 2003, Lazarus stores were combined into Macy’s and co-branded Lazarus Macy’s. That same year, the downtown store in Columbus closed.


  • In 2005, the Lazarus name was erased and all stores became Macy’s.


What happened????

The decline of Lazarus was a result of many reasons:

  • Lazarus had weak leadership in the end. Leadership turnover was high and no one was able to fend off the competition from specialty retailers nor the consumer’s desire to avoid the malls.


  • Lazarus’s expenses were high and kept eroding profitability.


  • The department store segment was consolidating to reduce the expenses of operating separate division headquarters.


  • Department stores were no longer the place for manufactures to showcase their goods. There were too many other retailers available who could offer the manufacturers better business growth with locations more convenient to the consumer and often at prices more advantageous to the consumer.


I know that there are so many of you who have shopped at or worked at F & R Lazarus. I hope you will share your memories with others as you look through these old postcards depicting Lazarus.


Thursday, February 6th, 2014


The demanding retail environment requires executives with higher education. Back in the 1960’s retailers aggressively started recruiting college graduates. In the survey conducted by Plummer & Associates, a New Canaan, Connecticut executive search firm specializing in the retail industry shows 88% of the CEO’s of the top 100 retailers have college degrees. That compares favorably with the 93% of Fortune 500 (all industries) CEO’s. This 88% also compares favorably with the 2008 study of retailers conducted by Plummer & Associates which showed 85% had college degrees and the 2002 study which indicated 60% had college degrees.

Retailers now need to recruit executives with advanced degrees. Of the Fortune 500 CEO’s, 68% have advanced degrees (MA, MS, MBA, Ph.D., JD) while retail only has 35%. Retailers have not made much progress attracting/developing CEO’s with advanced degrees as our studies in 2002 and 2008 show 37% and 29% respectively.


                                                Retailers                                  Fortune

Study Year       2002    2008    2014                500

BA                    60%     85%     88%                 93%

MA+                 37%     29%     35%                 68% (MBA,MA,MS,JD,Phd,etc)

MBA                            23%     29%                 40%

JD                                6%       7%                  

Note: The supermarket industry has the largest population of CEO’s w/o a college degree. This is followed by a group of entrepreneurs who built significant businesses. (i.e. Michael Dell at Dell Computers). The retailers surveyed are the top 100 based upon sales volume and includes those who operate store, catalog, e-commerce, and/or direct sales channels. The Fortune 500 statistics are from US NEWS May 14, 2012.

Retailing is a big part of our economy and the landscape is constantly changing.  Through internal growth and consolidation, the retail industry is now composed of more large national and international chains versus the smaller regional chains which existed up until the 1980’s. As a result, the CEO’s of these large retailers need sophisticated tools to meet the challenges they will face in the near future.

Challenges the industry faces include:

An oversaturation of retail stores. There is too much retail space for our population and too many retailers (including online retailers) are dividing up the sales pie.

Retailers are increasingly international, adding to the complexities of managing the business.

Growing options for the consumer; not only are there retail stores, but also direct sales, catalog retailers, online retailers, and rapid delivery choices that compete for the store customer.

Marketing options are growing. Retailers must keep abreast of new technologies (CRM, Texting, Emails, Twitter, Instagram, Social Media, Direct Mail, Advertising (Print, Broadcast, on line), etc.    Retailers also need to build a brand strategy which is reflected in the facilities, the products carried, the employee service levels and the overall experience in the store. They also need to understand ‘omni-channel’ marketing to ensure that the customer’s brand expectations are consistently met whether through the retail store, the catalog operation, or the e-commerce operation. It is of utmost importance that retailers learn how to segment and target customers and fashion a product assortment, ambiance, and service to meet customer expectations.

Price competition is severe. All channels need to take costs out of their operations so they can be price competitive. Customers will pay more for a product if they perceive a difference in service which is of value to them, but this value needs to be justified by research.

Retailers with stores need to maximize four wall contribution. They will need to ‘right size’ operations. They need to maximize efficiencies of their supply chain operations.

Retailers with stores need to deal with ‘showrooming’. If online customers visit stores to evaluate products, these stores need to capture the sale immediately by having a competitive price and an environment to close the sale.

Retailers need to recruit and develop well-educated talent to make a difference. Talent is needed in merchandising, marketing, supply chain operations, and in the stores to meet customer expectations and to minimize costs.

Plummer & Associates is  a highly respected boutique executive search firm which specializes in recruiting senior level executives for the direct-to-consumer industry (retail, retail services, direct marketing and sales, e-commerce, catalog, food service, and businesses which sell to this industry segment). Based in New Canaan, Connecticut, Plummer & Associates conducts assignments in the U.S. and globally. For more information: or contact John Plummer: Phone:  (800) 603 9981.


Thursday, February 6th, 2014


Plummer & Associates recruits the SVP-Supply Chain and Operations for Fresh Direct, the successful NYC based online fresh food delivery operator serving   the New York City, New Jersey, Westchester County, Fairfield County (CT), and Philadelphia markets.

Ms. Connie Wendzicki joins Fresh Direct on January 8, 2014, and will work out of the Long Island City office and reports to Adrian Williams, EVP-Chief Operating Officer. Ms. Wendzicki most recently was with Alcoa as Director – Procurement Center of Excellence. She previously had been the Vice President – Supply Chain for the Reynolds Food Packaging for North America. She also had experience with She holds a Master of Science degree in Industrial Administration from Carnegie Mellon University and a Bachelor of Science degree in Mechanical Engineering from the University of Tennessee.

Plummer & Associates is a highly respected boutique executive search firm serving the retail, ecommerce, food service, and retail services industry segments. Plummer & Associates is based in New Canaan, Connecticut and operates across the U.S. and globally. Our focus is on senior level executives.

Plummer & Associates Recruits President for Viva International Based in Somerville, New Jersey

Wednesday, April 24th, 2013

Plummer & Associates has completed the assignment to recruit the President for Viva International. Mr. Antonia Bortuzzo has accepted the role and will lead this Somerville, New Jersey eyewear manufacturer and distributor. Viva International Group is a global leader in high-quality, fashion eyewear. Its portfolio ranges from accessible luxury brands GANT by Michael Bastian and GUESS by Marciano, to fashion and lifestyle brands BONGO®, CANDIE’S®, Catherine Deneuve, GANT, GANT Rugger, GUESS, Harley-Davidson®, RAMPAGE®, SKECHERS and William Rast, and value names Viva, Magic Clip®, and Savvy.


Most recently, Antonio Bortuzzo was chief executive officer (CEO) of Alain Mikli International Group in Paris. Mikli designs, manufactures and distributes ophthalmic frames and

sunwear, and has retail stores worldwide. Previously, he was the CEO of fashion optical eyewear wholesaler Allison S.p.A. in Padova, Italy, and, from 2002-2007 he was the CEO and general manager of Marcolin Group, Belluno as well as CEO of Marcolin, U.S. in Scottsdale, Ariz.


Susan Gill and I are pleased we were once again able to bring such high caliber talent to Viva International and similar high growth organizations. Over the past few months we have recruited the General Manager – International for Viva International based in the U.K., the General Manager – Canada, and the Senior Vice President – Sales for Viva in the U.S. This demonstrates our abilities to conduct international search assignments for our clients.