Posts Tagged ‘Retail History’

RON JOHNSON’S DEPARTURE FROM J C PENNEY

Wednesday, April 24th, 2013

 

The pundits are having a good time poking fun at Ron Johnson’s expense. Yes, he made big mistakes. However, he was not the real problem.

Penney’s has been declining for years. The real blame belongs to the Board and the prior management. Over the years, J C Penney focused on the same customer and followed those customers as they grew older; management failed to attract younger customer.  Everyone in retail knows the younger customers are the profitable customers. Only during the brief tenure of Allen Questrom and Vanessa Castagna did J C Penney do the right things.

I always believed the probability of success in Ron’s strategy to take JCP upscale and simultaneously attract a younger customer was unlikely. As retailers switch from one customer base to another, the retailer usually first finds the bottom of the Grand Canyon. That is where JCP is today. The old customers do not like what they see and the new customers do not like shopping with the old customers. In my mind, investors cannot afford to take the time required to successfully support a retail turnaround.

I have seen several retailers attempt to make customer base changes. Some that come to mind are:

  1.       Abraham & Straus Department Stores – Brooklyn, New York
  2.       Sears – The Softer Side
  3.       Kmart- The New Kmart
  4.       Mervyn’s – Mervyn’s California

All were colossal failures. On the other hand, Target did successfully make a  change but it was done gradually and over several years. The customer base change was also less significant.

The essence of this story is that the Board and management need to keep their eyes focused on the long-term health of the company versus short-term quarterly tactics. The truth is that a merchant prince can seldom pull off a successful major change in customer base.

RED TAILS — THE MOVIE BY GEORGE LUCAS

Saturday, January 14th, 2012

I had the awesome opportunity to attend the Premier for Red Tails, the new movie by George Lucas.

This movie about the Tuskegee Airmen in World War 2 is American history at its finest!  It is also an enjoyable movie.

I have been lucky to have known George since childhood and have always been proud of his accomplishments. This movie and the related show on the History Channel is his giveback to our society. My heart pitter pats.

John

NEW YORK CITY DEPARTMENT STORES – ARNOLD CONSTABLE & COMPANY

Friday, December 9th, 2011

ARNOLD CONSTABLE - FIFTH AVENUE - NEW YORK CITY

For years, the Arnold Constable & Company was known as the “oldest department store” in America. It served the ‘carriage trade’ of New York. Famous customers included the Astor’s, Vanderbilt’s, Roosevelt’s, and Mary Todd Lincoln. The company was known for bring the best French fashion to NYC.

 

The company was started in 1825 by Mr. Aaron Arnold, an immigrant from the Isle of Wright. Before he opened his store he had been working with James Hearn, founder of Hearn’s. Mr. Arnold’s first store was located at the corner of Canal and Mercer Streets, then the center for retail. In 1837, a vendor, James Constable, married Aaron’s daughter and then became a partner in the firm. That is when the name was changed to Arnold Constable.

 

In 1868 Arnold Constable opened a new store at Broadway and Nineteenth Streets in NYC. This put the store in the middle the new “Ladies’ Mile” shopping district. It was known as “the Palace of Trade”.

 

In 1914 the company incorporated with reported capital of $2.5m. That same year the company leased the former home of Frederick W. Vanderbilt and started plans for building a new store on Fifth Avenue at 40th Street. At this time it was clear that the shopping district was moving “uptown”.

 

In 1925, Arnold Constable merged with Stewart & Company which led to the expansion into the suburbs. The first suburban store opened in 1937 in New Rochelle, NY. Later, stores opened in Hempstead, Manhasset, and New Jersey.

 

In the 1960’s, the carriage trade retailer of New York started to face economic troubles. As sales declined, expenses were rising significantly. The company started closing the unprofitable suburban stores. In 1975, the store on Fifth Avenue closed. After 150 years, the Arnold Constable name disappeared. The company did continue to manage its no-name stores, a small specialty retailer offering men’s and women’s separates. This was later sold in the 1990’s to YM, Inc, a Canadian retail chain.

 

What happened????   Arnold Constable did not adjust to the newer times and merchandising systems. It continued to cater to a dying “carriage trade” customer and did not attract the younger customers.

 

I visited Arnold Constable in 1973 on a business trip to NYC. I was interested in comparing it to Bullock’s Wilshire and I. Magnin. To me it was clear that Arnold Constable did not know it was hostile to the younger customer. The store also looked dowdy and was not well merchandised. I was not surprised when the company closed a year later.

RETAINING YOUR TOP TALENT AS THE ECONOMY IMPROVES

Wednesday, June 22nd, 2011

RETAINING YOUR TOP TALENT AS THE ECONOMY IMPROVES

According to all the statistics I read, one in every three employees is desiring to change jobs when another opportunity comes along. Should every employer be concerned?

As the economy improves, executive search firms will be seeking the best talent for their clients. Top talent will be contacted and wooed with opportunities at other companies. This has been the way things work for the past fifty years and I expect it will continue for the next fifty years.

Just because 1/3 of executives are looking to move does not mean it should be of major concern. I feel the question each company should ask itself is … “who are the 1/3 willing to leave?”  If your key and high potential executives are willing to leave, you have a problem. It is time for you to evaluate your key executives to make sure their compensation is in-line with competition and that you have the benefits and stock options in place to keep these executives motivated and owners in the company. At the same time, you need to let them know the importance they play in the company and the future they should expect.

On the other hand, if the one-third willing to leave are not your top team members, maybe this is not a bad thing. If they leave, it will give you an opportunity to recruit and/or develop top talent. Turnover at the bottom performance level often allows new stars to develop and flourish.

Organizations which compensate key employees well, that lock them in with strong benefits and stock option programs, and that offer a bright future, seldom lose their best executives. Executive recruiters know that!

NEW YORK DEPARTMENT STORES – ABRAHAM & STRAUS

Thursday, June 9th, 2011

Holiday Card 1904. Front Entrance

NEW YORK DEPARTMENT STORES – ABRAHAM & STRAUS

Abraham & Straus - Arial View - 1906

Founded in 1865 by Abraham Abraham and Joseph Wechsler in Brooklyn, New York, the company initially opened as Wechsler & Abraham on Fulton Street near Tillary. At this time, Brooklyn was a thriving community of its own; the Brooklyn Bridge had not yet been built. In the early 1880’s, the company bought and renovated an ornate cast iron building on Fulton between Hoyt Street and Gallatin Place. With continual expansion, the store eventually occupied the entire block. The building was equally ornate inside as depicted in some of the postcards shown below. A five-story courtyard with a skylight allowed daylight to show off the merchandise.  Abraham & Straus became the retail showplace in New York. The last major renovation was between 1928 and 1930 when the architects Starrett & Van Vleck designed the new building facing Fulton Street in Art Deco style. This store still stands today but is now a Macy’s.

In 1893, the Straus family along with Simon Rothschild bought out the Wechsler interest in the company and the store was renamed Abraham & Straus. The Straus family also had controlling interest in R.H. Macy & Company in New York. The two retailers were not combined but did maintain a common buying office in Europe. During the 1910s, the Straus family separated their interest in the two stores, with Abraham & Straus going to one branch of the family, and Macy’s to the other. In April, 1912, Isidor and Ida Straus went down with the Titanic.

In 1929, Abraham & Straus, Bloomingdale’s, Filene’s and Lazarus (along with its subsidiary, Shillito’s) merged to form Federated Department Stores. At this time, Federated was located in Columbus, Ohio but later moved to Cincinnati. The merger gave each division the strength to weather economic storms and also created buying clout in the U.S. and Europe.

Family members ran Abraham & Straus until 1955. Walter Rothschild was President and Chairman until 1955, and was succeeded by Sidney Solomon, the first non-family member to lead the company.

In 1950, the company purchased the Loeser’s store in Garden City and converted it to Abraham & Straus. In 1952, the company built its first suburban store in Hempstead. That store was expanded over the years until it exceeded 400,000 square feet. The company continued expansion with stores in Manhasset, Smithtown, Babylon (later replaced), Monmouth (NJ), Paramus (NJ), White Plains (NY), Short Hills (NJ), King of Prussia (PA), Willow Grove (PA), and Manhattan.

Under the leadership of Walter Rothschild and Sidney Solomon, Abraham & Straus was the powerhouse of Federated Department Stores. The division contributed more earnings per share than any other division. For years it was known as the training ground for merchants for the retail industry. Many of the top retail CEO’s came from the A& S training program.

Unfortunately, Abraham & Straus also became the funding source for Federated Department Store’s divisions in the Sunbelt (Bullock’s, Burdines, Sanger-Harris, and Rich’s). Eventually the Brooklyn market declined as did Hempstead and Babylon. The new management team relied on a strategy of opening new stores to grow their way out of the problems created by the declining markets. New stores were built in White Plains and Short Hills, but neither was an immediate success. Then, A&S made the disastrous decision to open stores in the Philadelphia market (Willow Grove and King of Prussia). These stores worsened the situation. As a final fiasco, the division opened a new store near Herald Square in NYC, a store that never could be profitable. On top of all this, a new centralized distribution center was opened, intended to reduce expenses and to increase the selling space in each store. Through management bungling, this operation became a major problem as shortage increased dramatically chain wide. In addition, costs were far above projections and merchandise got stalled in the pipeline.

Outside Porte Cochere. 1909

The Court, Silver Department, 1904

What happened???

Atop all the management mistakes in the late 1970’s and 1980’s, the final blow came when Campeau, the real estate developer, bought Federated Department Stores and combined it with Allied Stores. This led to the combination of A&S with Jordan Marsh (Boston), operating out of the Brooklyn headquarters. In 1994, Federated Department Stores purchased bankrupt R.H. Macy & Co and in 1995, combined A&S with the Macy’s New York division, converting stores to the Macy’s brand or other divisions of Federated.

I first saw Abraham & Straus in the late 1960’s when it was a powerhouse. I was working at Bullock’s in Los Angeles and was asked to visit with A&S to gather information on some of their personnel policies and procedures. I was impressed. The customer traffic was unbelievable. The fashion displays were incredible as the volume justified the costs. I joined A&S in 1976 and it was then on a fast downhill slide. Management’s response was to take the business upscale. This new direction worked in Manhasset, Smithtown, Paramus and the smaller Garden City store but in the other stores the new direction was a disaster. In Brooklyn, for example, we added a Pappagallo shop and put $12 million into an upscale renovation of the Brooklyn store when in fact all that sold in front of the store were Jellies and incense on cardboard boxes. The employees lost confidence in management as customers objected to the new higher priced merchandise. Unions started organizing attempts because of separation of the associates from management. One day over 6,000 people demonstrated in support of the unions in front of the Brooklyn store. The store also became a magnet for criminals. Organized gangs came into the store to steal merchandise. One Christmas Eve a gang came into the jewelry department during business hours, broke all the cases and stole the majority of the merchandise.

A&S Rotunda .. 1904

Picture Gallery. 1907

The postcard collection primarily shows the store pre-1930 when it was grand. Like all the other cards in the Plummer Collection, I ask that you do not reproduce or copy any of these postcards without gaining my written permission.

Grocery Department. 1904

Grocery Department in 1907

I trust that you will feel comfortable to leave your comments about your history with A&S, either as a customer or as an employee. We need to preserve this important part of retail history.

Straus Family Summer Home. View 1 . 1907

Straus Family Summer Home . View 2. 1907

Anniversary Day Parade . Prospect Park. 1907 . Pub by A&S

Lawn Tennis Prospect Park . 1905 . pub A&S

Brooklyn Orphan Asylum . 1906. pub by A&S

A&S Rear View Showing Service Center 1904

PLUMMER & ASSOCIATES RECRUITS VP BRAND STRATEGY FOR TRUE RELIGION APPAREL

Thursday, May 12th, 2011

True Religion Apparel, Inc. Names Jordan Daly as Vice President of Brand Strategy, Public Relations and Marketing
VERNON, Calif., May 12, 2011 (BUSINESS WIRE) –True Religion Apparel, Inc. (Nasdaq: TRLG) today announced that the Company has named Jordan Daly as Vice President of Brand Strategy, Marketing and Public Relations effective May 1, 2011. Ms. Daly will be responsible for developing the direction for, and managing all aspects of brand management, marketing, public relations and special projects on a global basis. She will drive a strategic multi-platform communication plan, oversee brand identity and positioning, campaigns, public relations, special events, product launches and internal communications to further build the Company’s market leadership position and maximize profitability. Mr. Jeffrey Lubell, the Company’s Chairman, Chief Executive Officer and Chief Merchant will be directly involved in overseeing Ms. Daly’s initiatives.Ms. Daly was most recently Vice President Public Relations Americas for Burberry Group, PLC. Prior to that, she served as Managing Director with HL Group, LLC specifically overseeing strategic marketing and communication platforms for consumer, fashion and lifestyle clients. Ms. Daly’s additional professional experience includes serving as Public Relations Director with kate spade and she worked in account management and advertisement roles with Factory Communications. Ms. Daly began her career at Harrison & Shriftman and has a B.S., Fashion Merchandising and Marketing from the University of Alabama.Jeffrey Lubell, Chairman, Chief Executive Officer and Chief Merchant of True Religion Apparel, Inc. stated, “Jordan brings a wealth of knowledge in all facets of brand development that will help further increase our overall brand awareness and affinity. As we continue to expand and further evolve our global presence, Jordan will be instrumental in guiding our efforts to reach our target customer while enhancing our reputation as one of the world’s premier denim and lifestyle brands.”

DEPARTMENT STORES OF NORTHERN CALIFORNIA – HALE BROS – SACRAMENTO

Friday, March 18th, 2011

Hale Bros. San Francisco - Pre-1906

HALE BROTHERS – SACRAMENTO

In 1880 the Criterion Store was opened by Prentice Cobb Hale and his two brothers. This store was located in downtown Sacramento. The next year the store and company was renamed Hale Brothers & Company. In 1896, the company incorporated under the name of Hale Bros. In 1887, the company established a buying office in New York headed by Marshall Hale. This store was known for offering value priced merchandise.

Hale Bros opened large stores in San Francisco and San Jose and several smaller stores in California’s smaller markets. In those days some of the stores included groceries in their merchandise mix. Each store was managed as a separate entity as systems were not sophisticated enough to have chain wide merchandising. The Sacramento store was last located at 9th and K Streets. The San Jose store was at the corner of 1st and San Carlos. The San Francisco store was first located at 989 Market Street. After the earthquake, the company built a new store at 901 Market Street in a neoclassical building designed by the Reid Brothers. It lost that store in a 1944 lease dispute with the owners of the land upon which the store was built. As a result, J.C.Penney moved into this prime location and Hale Bros was forced to take over the former J.C.Penney location adjacent to the enormous Emporium store.  The foolish negotiations by Hale Bros resulted in the company opening in an older building while paying a much higher rent.

In 1949, Hale Bros. acquired their Sacramento rival, Weinstocks Lubin & Co. In 1949, Hale Bros. negotiated an all-stock merger with Los Angeles based Broadway Department Stores, then the largest and most aggressively growing chain in Southern California. The result was Broadway-Hale Stores. Prentice Hale became the Chairman and Ed Carter (Broadway) became President.

All stores were closed by 1968. Hale Brothers was facing increased competition from the Emporium and aggressive specialty retailers. Consumers were moving to the malls while Hale Bros stores were in downtown markets. Since the Emporium was merged into Broadway – Hale in 1969, I have to believe they knew that Hale Bros stores would not be relevant in that combined company. At the time, the only people crying over the loss were the employees of Hale Bros. The store was not missed.

The Sacramento store has now been restored to its original look; the unsightly aluminum sheathing has been removed. The San Jose store now houses a building and loan office. The San Francisco store was empty for years after J.C. Penney left San Francisco. It now houses big box retail venues.

What happened????…. In the case of Hale Bros you cannot blame Carter Hawley Hale for its demise. Instead, blame goes directly to the company’s management. The loss of the San Francisco store lease killed that store. They ended up with a store that was old and in decline and they paid more in rent. They just could not compete with the more customer friendly Emporium next door. Customers were also looking for more fashion but Hale Brothers did not offer it. The biggest problem was that the customers were moving to mall shopping environments and Hale Bros stores were only located in downtown venues.

I was taken to the Hale Bros stores in both Sacramento and San Francisco. In Sacramento, the Weinstock’s store was far more exciting. In San Francisco, going to Hale Bros was torture in comparison to the Emporium, the White House, or the City of Paris. Then, when Macy’s San Francisco woke-up, it was all over for Hale Bros.

I hope that all of you who know Hale Bros better than I do will be able to tell your stories in the comments section below. I would especially like to hear more about how the real estate mogul, Louis Lurie, out foxed Prentice Hale.

Hale Bros. - San Francisco - Destruction by 1906 Earthquake and Fire

Hale Bros. - San Francisco - Rebuild after Earthquake and Fire

Hale Bros. - San Francisco - New Store on Market - 1927

Hale Bros. - San Jose - Scene from 1932

Hale Bros. - San Francisco - First Floor - no date

Hale Bros. - San Francisco - Pompeian Court/Restaurant - 1914

These Hale Bros. postcards are part of the Plummer & Associates collection. Please do not copy or reproduce without permission from John Plummer.

DEPARTMENT STORES OF NORTHERN CALIFORNIA – HOLMAN’S – PACIFIC GROVE

Saturday, February 26th, 2011

Holman’s was founded in 1891 by Rensselaer Luther Holman who reportedly came to Pacific Grove to retire. His first store was named the Popular Dry Goods Store. The name was later changed to Holman’s Department Store.

In 1927, the new store was built. The store had three floors and a fourth was added in 1937. The store had 46 departments. On the roof was a solarium and in good weather, food was served on the terrace. A large plate glass window on the roof allowed a great view of Monterey Bay while protecting patrons from the wind. The dining room was on the fourth floor.

The store sold popular priced fashion and home goods. In buildings behind the main building the store also sold building supplies, seeds, and feed supplies.

Holman’s is known for being the store at which John Steinbeck shopped. Some of the drafts of his novels were written on notepads purchased at Holman’s. In addition, one of the company’s biggest publicity stunts was mentioned in his book Cannery Row. This is when a roller skater skated on top of the store’s flagpole for 51 hours to break a record. This event was also recorded for the newsreels that played in the movie theaters in the 1940’s. (You can view it on youtube. http://www.youtube.com/watch?v=qjXhJ3yz0yY)

Pacific Grove was a vacation spot for the wealthy from the San Francisco Bay Area. Until the late 1950’s, the Southern Pacific operated trains from San Francisco to Monterey and Pacific Grove.

For a while, the company operated a branch store in Monterey.

The Pacific Grove building now houses an antiques mall.

What happened???? …. In the 1990’s and into 2000, it became difficult to operate an independent department store. A mall opened in Monterey with all the major department stores and a host of specialty retailers. It became impossible to compete with the department and specialty stores which had better assortments with the brands the consumer desired. In 1985, Holman’s was sold to Watsonville, California based Ford’s Department Store. Ford’s was the oldest merchantile company in California as it was started in 1852. Ford’s was expanding at the time and had also acquired Riley’s based in San Louis Obispo. Unfortunately, Ford’s Watsonville store was destroyed in the 1989 earthquake. The store was rebuilt and opened in 1992. Unfortunately, This led to Ford’s filing for bankruptcy in 1993 and its closing of all eight stores, including the Holman’s store in Pacific Grove.

I visited the store a couple of times in the 1960’s when I went to the sports car races at Laguna Seca. I found the store to be clean and staffed with friendly and helpful sales people. The store had a local feel and a family atmosphere.

A good friend, Laurie Heth,  worked in the publicity department at Holman’s. She described the store as an exciting and fun place to work. She was sad to see it close.

The Holman family currently operates a guest ranch in the area. I hope that the family, customers, and former employees will feel free to add to this post so that the memories of this fine store will be kept alive. This is too important of a store to fade away.

NORTHERN CALIFORNIA DEPARTMENT STORES – H. C. CAPWELL – OAKLAND

Monday, February 21st, 2011

H.C.Capwell & Co - Opening 1912 - Oakland, California

Mr. H. C. Capwell, an immigrant from Michigan, opened a retail store in Downtown Oakland. For two years prior he worked in San Francisco for merchandising companies from the East Coast. His store opened in 1889 under the banner of “The Lace House”. Two years later he changed the name to H.C. Capwell.

As the company proved successful and Oakland grew, he opened a new big store at 20th and Broadway in downtown Oakland. This new store was of Beaux Arts design, built of brick, clad in terra cotta and six floors in height. With this store, Mr. Capwell set the tone for Oakland. On opening day, August 5, 1929, 10,000 customers waited for the doors to open.

Capwell’s, as the store was known to the consumer, was a mid-priced department store. In the 1930’s, the company also operated a grocery store in downtown called Capwell’s Central Market.

In 1924, Capwell’s merged with Emporium (San Francisco) to form Emporium-Capwell. The two remained separate entities under the same holding company. Capwell’s limited its expansion to the area near Oakland (Alameda and Contra Costa Counties)

The downtown Oakland store still stands. It remained a Capwell’s until 1989 when the name was changed to Emporium. Then, in 1996, when its parent company was sold to Federated Department Stores, the store was closed. It reopened months later as a Sears store and continues to operate as such. The building was severely damaged in the 1989 Loma Pieta earthquake. It was closed for six months until repairs were completed.

What happened???     Capwell’s, by merging with the larger Emporium, became the stepchild in the San Francisco Bay Area. Its major market was downtown Oakland which declined rapidly after World War II.. When Emporium Capwell was acquired by Broadway Hale, the Emporium got all the capital to expand throughout the market while Capwell’s struggled with its Oakland and Alameda base. Worse yet, the new parent organization, Carter Hawley Hale Stores, went on an ego driven path to acquire other retailers, leaving the company burdened with debt and unable to refurbish the stores to keep up with retailing trends. This eventually led to the temporary collapse of the parent company and an ill fated attempt to rebuild the company in a buyout by the Zell/Chilmark fund. In 1996, the parent company was sold to Federated Department Stores. With the sale many stores were converted to Macy’s and Bloomingdales or were sold to other retailers or for other uses.

As a child, I never visited Capwell’s but we always passed it on our shopping trips to San Francisco. Later, when I worked at Mervyn’s I shopped it as a competitor. I found that it was then just an Emporium under the Capwell’s banner. The downtown store’s façade was beautiful, but inside, the store was not clean and you could see the facility was expensed to death. It was a sad sight. The suburban stores were better, but still poorly maintained.

H. C. Capwell & Co. 1921

H.C. Capwell & Co.. Terrace Tea Garden - 1914

H. C. Capwell & Co. = Venetian Roof Garden - 1914

H. C. Capwell & Co. Roof Garden Showing Berkeley Hills - 1912

H. C. Capwell & Co. - Venetian Garden on Roof. 1918

H. C. Capwell & Co. - Childrens Play Room on Roof - 1912

I encourage all who have been a customer or part of the H.C. Capwell & Co. team to please leave your comments. It would be great to capture all the memories of this once great retailer.  John

SOUTHERN CALIFORNIA DEPARTMENT STORES – SMALLER LOCAL STORES

Sunday, February 6th, 2011

Besides the larger department stores in Southern California there were also smaller stores inside and outside  Los Angeles. These stores carved out specific niches. They are an important part of Southern California retail history.

GOODMAN’S DEPARTMENT STORE – LOS ANGELES

Goodman’s was located at 7th & Hill Streets across from Bullock’s. It was founded by S. Goodman. It was also short-lived, operating from 1922 to 1923 and ending in a public dispute between the founder and the landlord. The building still stands and has been converted into loft apartments. You can still see the remains of the painted sign if you look from Broadway Street down 7th. The store featured four elevators and a food market in the basement.

EASTERN COLUMBIA

One of Los Angeles’ oldest retail stores, Eastern-Columbia was founded in 1892 by Mr. Adolph Sieroty. There were two divisions: Eastern Outfitting Company and Columbia Outfitting Company. The Art Deco styled building was built in 1930 and designed by Claud Beelman.  The building still stands today as a landmark and has been converted into loft apartments. I was never brought to the store in Los Angeles and it closed before I started working in downtown Los Angeles. I had visited the Columbia Outfitters store in San Francisco before it closed.  

Eastern Columbia Stores and Headquarters Broadway Street LA

 

Columbia Store San Francisco 1950

DESMOND’S

The Broadway Street store was opened in 1923. The facade was redone in 1933 in a Beaux Arts style. The first store was opened on Olivera Street in 1862. In 1921, Ralph R. Huesman purchased the store from the Desmond family and led the expansion of the retailer to several locations throughout the Southern California market. Other Desmond stores of architectural importance were built on Wilshire Blvd. and in Hollywood. The downtown Los Angeles building still stands. The first floor is for small retailers. The upper floors are still empty. Desmond’s, under new ownership, merged with Walker-Scott (San Diego) and K. Wolens (a Texas based specialty department store chain) in 1985.

 

Desmond's Downtown LA and Wilshire Blvd

MULLEN AND BLUETT

The company was founded by William Mullen and Andrew Bluett in 1889. The first store was located at the Corner of First and Spring streets. In 1910 the store was relocated to the first two floors of the Story building at Broadway and Sixth Streets. Mullen and Bluett was a high-end clothing store with a focus on menswear.

Mullen & Bluett Los Angeles 1911

   
 
 
 
 
 

 

Mullen & Bluett 1920's

 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Mullen & Bluett - Hollywood and Vine - Hollywood

 

  
 

Mullen & Bluett Customer Calendar - April, 1910

COULTER’S

Founded by Kentucky-born minister and entrepreneur B. F. Coulter in 1878, Coulter Dry Goods Co. was one of the pioneering businesses in downtown Los Angeles. Built on the corner of Temple and Main streets, the original 900-square-foot building contained just $1,000 worth of merchandise that originally was purchased in New York and shipped west.

With a business philosophy of providing exceptional quality items at a fair price, Coulter quickly distinguished his enterprise — which eventually changed names to Coulter’s Department Store — from competitors with his keen attention to customer service. Advertisements described Coulter’s as “the nicest store in Los Angeles.”Over the years, the store was moved several times, finding larger homes on Main, Spring, Broadway and Seventh streets before it relocated for the last time to the Miracle Mile section of Los Angeles.

Eventually, the L.A. business economy and consumer tastes changed and Coulter’s was purchased by The Broadway Department Store chain. The company’s final — and longest-held — location at 5600 Wilshire Blvd. was razed in the 1980s. It was a prime example of modern Art Deco design. Today the location is home to an upscale apartment complex. I did visit the store before it closed. It was not elegant, but it was clean, well merchandised, and had superior customer service…even though I could not afford to buy much.

Coulter's LA on Broadway Street 1919

Coulter's Broadway Street Store Tea Room 1920

Coulter's New Store. Wilshire Blvd. 1950's

 

BLACKSTONE’S DRY GOODS

Blackstone’s Dry Goods was founded in 1895 by Nathaniel Blackstone. He was the brother-in-law of J. W. Robinson, the founder of J.W. Robinson & Company/The Boston Store, and Blackstone had worked for him. The first store was located on Broadway between Third and Fourth Streets. In 1917 he moved the store to the corner of Broadway and Eighth Streets.

Blackstone's Tea Room

HAGGERTY’S

Haggerty's Downtown Los Angeles

Haggerty's Pasadena Store

Haggerty's Beverly Hills - 1957

HARRIS AND FRANK

Harris and Frank -Broadway Street - Los Angeles - 1920

Harris and Frank - Mens Furnishings Department

Harris and Frank - Hosiery and Neckwear Department

Harris and Frank - Youth Clothing Department

Harris and Frank - Youths Hat Department

I. MAGNIN

For more information please see I. Magnin under Department Stores of Northern California.

FEAGENS JEWELRY/BROCK & FEAGANS

 George Feagans and his partner, Mr. Brock founded Brock & Feagans on Broadway Street in Los Angeles. The elegant jewelry store opened its doors in 1882. The partnership dissolved in 1903 and the store closed. George Feagans then opened a new and even more elegant store in the famous Alexandria Hotel at 502 South Spring Street. The store was the gathering place for the richest and most famous. The hotel stands vacant now. The original Brock & Feagans building also still stands on Broadway Street.

Original Brock & Feagans - Broadway Street Los Angeles

Brock & Feagans Interior - Broadway - Los Angeles

Feagans Jewelers -Alexandria Hotel - Los Angeles

Feagans Jewelry at Alexandria Hotel - Los Angeles

Feagans Jewelry - Alexandria Hotel - Los Angeles -Approx 1910

OHRBACH’S

Orbach’s, a well-known retailer of closeouts and seconds operating in New York, opened a Los Angeles office to buy goods for the New York stores as well as operate stores in the greater Los Angeles market. The Los Angeles buying office opened in 1945 and the first store was opened in 1948 on the Miracle Mile part of Wilshire Boulevard on the Mezzanine plus three floors in the Prudential Insurance Building. In 1953, they opened a branch store at Fifth and Broadway in downtown Los Angeles, That location did not do well as that area was starting to decline. The downtown store was closed in 1959. The Miracle Mile store was closed in 1965 and moved to the former Siebu store on Wilshire Boulevard at Fairfax. The company opened other stores in Los Cerritos Center (Cerritos), Del Amo Center (Torrance), La Mirada, and Panorama City. The ownership of Orbach’s transferred from the family to the Brenninkmeyer Company (AMCENA). In 1986, when Brenninkmeyer acquired the Howland Steinbach department store business from Supermarkets General, the decision was made to close the entire Orbach’s business, including the offices and stores in California. The former Siebu store which had been converted to Orbach’s on Wilshire Boulevard now houses the Petersen Automotive Museum.

The problem for Orbach’s was that it lost relevance as off-price stores expanded into the market and the quality of apparel increased at discount retailers. It also had a strange policy in never sharing product margins at the store level. People in the stores never felt engaged with the business.

As a competitor, Orbach’s had a bigger negative impact on May Company and The Broadway than it did on Bullock’s. Its sales really only impacted basic goods.

First LA Store on Wilshire in Prudential Building Across from Coulter's New Store on Wilshire in former Siebu Store at Wilshire and Fairfax

BARKER BROTHERS

Barker Brothers was founded by Obadiah J. Barker, Jr. The first store opened in the early 1880’s on Spring Street. Later a major store was built on Broadway Street and it operated until 1927. In 1924, a ten story store was opened at the corner of 7th Street and Figueroa. This store was the largest home furnishings store in the U.S. and was grand in style. The entrance was designed in a Moroccan style. A pipe organ on the Mezzanine floor provided music for the store. There was a huge auditorium for the customers to learn about furniture and decorating. In addition, the restaurant was operated by Mary Louise, a famous tea room operator in Los Angeles. The company was the showcase for major as well as new, upcoming furniture designers. The sales force was known as aggressive in marketing to all the new housing developments. Barker Brothers grew as the population moved to suburbia. The company opened numerous stores all through out Southern California. In 1984, the downtown store closed. In 1992, the entire chain closed. The downtown store now houses a mixture of offices and lofts.

Barker Brothers was first incorporated in California but in 1924 it incorporated in Delaware. It was later bought by Gold’s and that family continued to operate the business. They were later acquired by Gamble-Skogmo. In 1960, Gold’s/Barker Brothers was acquired by City Products, an Ohio based ice delivery company on a drive to diversify. In 1965, Household Finance Corporation bought City Products in its attempt to diversify. They later sold Barker Brothers to a Wall Street investment group in 1984. That is when the downtown Los Angeles store was closed. Unfortunately, the company had too much debt to service along with too much competition while lacking management strength. Now, Levitz, Gold Key, and other discount retailers were taking away the mid-market customers and the designers on Robertson Boulevard were capturing the up-scale customers. There was little room for Barker Bros.For a period, Barker Brothers/Gold’s owned and operated the W. & J. Sloane furniture chain. Due to stiff competition they closed the California stores and sold the stores in the East to City Stores.

I visited the downtown Los Angeles several times just to look at the facilities and the merchandise. At the time, I was still living with hand-me-down furnishings so I could not afford to shop there. I did learn home furnishings taste by looking at the designer products. I also shopped the store as a competitor. The smaller suburban stores were not really exciting as they lacked the variety and the designer fashions in the main store. The suburban stores were much more like any upper moderate home furnishing store. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Barker Brothers - Broadway Street - 1910

 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Barker Bros - New Store on 7th Street.

 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Barker Bros 7th Street Los Angeles Barker Bros - 7th Street - Mary Louise Tea Room in Store

 

Barker Bros-Los Angeles-Annual Christmas Decorations

Barker Bros Downtown Los Angeles - Annual Christmas Tree Decor

Barkers Owned W.J. Sloan. This LA store was first closed.

JEVENE COMPANY

The H. Jevene Company was founded by Hans Jevene in1882. It was known as the largest and best grocer in the West. The company operated retail, mail order, and home delivery services. I do not know the first location but the second location opened in 1896 at Spring and 2nd Streets. In 1907, it built its new store at 6th and Broadway Streets. The new store had the finest of grocery products on all six floors. The company reportedly closed in the late 1920’s after the founder died.

 
 
 
 
 
 

Jevne & Co 6th & Broadway - Los Angeles - 1910-1920

OVERELL’S

This home furnishings store was founded in 1906 on Main street in Los Angeles in the area known as the furniture district. Next door was another well-known furniture store, Dearden’s Home Furnishings (1909). Others nearby included: Heywood Bros. & Wakefield Company (circa 1899) and Hulse Bradford & Company (1901).

Overell's Home Furnishings Main Street Los Angeles approx 1910

SIEBU

Tokyo’s Siebu store opened a branch in 1962 in a new and modern design at the corner of Wilshire and Fairfax, across the street from a highly successful May Company store. The store executives were surprised to see the poor quality of Japanese merchandise sold in the U.S. and felt there was an opportunity to expand with an offering of upscale goods. The first day, the store was jammed with 40,000 customers. The restaurant was also a success. Unfortunately, the store was not a long-term success and closed in 1964. Orbach’s took over the store in 1965. I visited the store with friends when I was in college. It was not a warm environment and I did not see anything of interest.

I do not have a postcard of the store when it was Siebu. There is a postcard of when it was Orbach’s. I suggest you look in the Orbach’s collection to see the store.

 

HARTFIELD’S

Hartfield’s was a chain of specialty retail store located in downtown shopping areas primarily in the West. The company was headquartered in downtown Los Angeles. In the late 50′s the company started Zody’s, a discount department store in Southern California. Then, the company was renamed Hartfield-Zody’s and went public in 1961. By 1960, the Hartfield’s chain consisted of over 50 specialty apparel stores (mostly in downtown shopping areas in the West) and 5 Zody’s. As downtown shopping districts declined, Hartfield’s stores closed. Eventually the company only operated Zody’s stores. By the early 80′s Zody’s was closed and the stores sold.

On the personal side, my father-in-law did the audits for Hartfield’s in the 1930′s. He often told me about the commitment the family had towards building a successful business.

I have not been able to find a postcard depicting a Hartsfield’s store.

WALKER SCOTT - SAN DIEGO

The Walker Scott Department Store was founded in downtown San Diego in 1935. The store’s original owner, Ralf M. Walker, who already owned and ran Walker’s Department Store in Los Angeles, passed away in New York six weeks before the San Diego store’s opening. A former stock boy at the Los Angeles store, George A Scott, whom Mr. Walker had sent to the New York University of Retailing (1930), opened the San Diego store with Mr. Walker’s widow, Eliza Fitzgerald Walker. Eliza Walker became president of the company while Scott held the title of vice president. Walker’s Downtown store opened on October 3, 1935, situated on 5th and Broadway. It eventually expanded to eight stories, and held San Diego County’s first escalators.

The company merged with Desmond’s (Los Angeles) in 1985 which formed Wolens-Desmonds which operated Desmonds (Los Angeles), Walker-Scott ( San Diego), and K.Wolens (Texas).

Walker's Later Walker Scott - San Diego

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Walker's Long Beach

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Paris Walker New Store Los Angeles 1920's

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Paris Walker - Downtown Los Angeles on Broadway - 1920's

 BUFFUM’S – LONG BEACH

Buffum’s was a chain of Long Beach, California based department stores founded in 1904 and for years owned and operated by the Buffum family. It grew slowly over the years to a total of 16 stores throughout Los Angeles, Orange and San Diego counties. (Dorothy Chandler was a member of the Buffum family.)

Over the years, the stores gained a reputation as the “Grand Dame” of department stores in the area. The stores interiors were known for large chandeliers and other upscale touches. The chain marketed itself as “Buffum’s Specialty Store,” in attempt to differentiate itself from other local chains including The Broadway, Bullock’s, Robinson’s, and the May Company.. It’s most famous advertising line “I’ve been to Buffum’s” was used in their advertising.

Like other local department stores of the era, Buffum’s was challenged by old-fashioned business models, changing consumer, tastes and the arrival of Nordstrom. The chain was bought in the 1970s by the Australia-based Adelaide Steamship Company, which looked to sell the struggling chain in the 1980s. AdSteam never found a buyer and liquidated the chain in March 1991.

The original downtown Long Beach building was replaced in the 1980′s. Unfortunately, the new store did not make much of a difference as downtown Long Beach had seriously declined. The newer store has since been demolished but downtown Long Beach has made a significant comeback and is considered one of the desirable parts of Southern California

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Buffum's Santa Ana Store

HENSHEY’S – SANTA MONICA

The company was founded in 1925 at the corner of Santa Monica Blvd and 3rd Street. It was the first store in the West side of the L.A. basin. The store always appealed to the value-oriented customer. The building was damaged in the Northridge earthquake. It closed in the 1980’s. Much of the building currently houses a Toys R Us store. A new shopping center was located nearby which ended the reign of Henshey’s.

MARSTON’S - SAN DIEGO

Marston was a department store based in San Diego founded by George Marston.  The store was founded in 1878, and moved several times before moving into its longtime flagship store on C Street, between Fifth and Sixth in downtown San Diego.  In 1960, Marston was acquired by Broadway-Hale. The flagship store was demolished. George Marston’s success was his ability to develop strong relationships with key vendors so he had the merchandise on an exclusive basis. For example, Marston’s was the key retailer for Gustov Stickley furniture. Mr. Marston was a politician and a philanthropist. His home is now a museum in San Diego with an incredible collection of Gustov Stickley furniture. The store Marston’s downtown store has since been demolished with the building of Horton Plaza.

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Marston's - San Diego Downtown Store - 1920's

FEDWAY – CALIFORNIA

Federated Department Stores started a new division in the 1960’s to capture small markets. The company saw the opportunity to become the dominant player in small cities (under 100,000) by acquiring local department stores and folding them into this new chain with merchandising and operating strengths. A management team was installed at the new headquarters in California and Federated started acquiring chains such as Halliburton’s in Oklahoma City, Levy’s in Tucson (1960) and others. It quickly realized that this new division was not providing the returns of the growth divisions. Plus, the settlement with the Justice Department after the acquisition of Bullocks-Magnin curtailed Federated’s ability to acquire more department store chains. The division was closed, a smart move as the department store chains they were targeting were downtown stores. Even in small cities, the retail centers were moving outside of downtown. Individual stores were sold to Dillard’s in 1971. (Keep in mind, at this time J.C. Penney, Sears Roebuck, and Monkey Wards which all had stores in downtown markets, were developing strategies to close these downtown stores and locate them in suburban strip centers and malls.)

HARRIS – SAN BERNARDINO

The Harris Company was a retail corporation, based in San Bernardino that operated stores named Harris’.  Brothers Philip, Arthur, and Herman Harris started the company with a small dry goods store in 1905, and the company eventually grew to nine large department stores, with stores in San Bernardino, Riverside and Kern counties.

The chain was acquired by Gottschalks in 1998. After the acquisition, some of the stores continued to operate under the name Harris Gottschalks. In January, 2009, Gottschalks filed for bankruptcy, and on March 31 announced they were liquidating all stores. All of the original Harris stores were finally closed in July, 2009.

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Harris Company - San Bernardino - 1935

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Harris Company - San Bernardino - 1944

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Harris Company - Riverside - 1960's

ROUSES – RIVERSIDE

Rouses was founded by Gaylord Rouse in 1895, after first owning stores in Philadelphia, Santa Barbara, and Antioch. He opened his first store in Riverside which targeted a broad audience. Mr. Rouse died in 1923.  In 1925 the store was expanded and remodeled. The store continued in operation until 1964 when the company closed in bankruptcy. Competition from other major department stores became too great. By then Harris’, The Broadway, and May Company Southern California had moved into the market.

 

Rouses - Riverside, Ca - 1948

Rouses - Riverside, Ca - 1935 - Main Aisle

Rouses - Riverside, Ca - 1935 - Men's Clothing/Furnishings

GEORGE W. REYNOLDS DEPARTMENT STORE

George W. Reynolds Department Store - Riverside, Ca - 1925

* * * * *

YAMATO – LOS ANGELES

Yamato Store - Broadway Street - Los Angeles - 1911

Yamato - Los Angeles - Tea Garden - 1911

INNES SHOE – LOS ANGELES

Innes Shoe - Downtown Los Angeles

CALIFORNIA FURNITURE COMPANY – LOS ANGELES

California Furniture Company - Los Angeles - approx 1900

WOOD BROS – LOS ANGELES

Wood Bros Spring Street Los Angeles approx 1900

Mosgroves Los Angeles Spring Street approx 1900

 MYER SIEGEL

The company operated stores in Los Angeles on Wilshire Blvd, in Pasadena, Hollywood, and in Fresno, California. These stores offered better women’s apparel. The company closed in the late 1950′s.

Wilshire Boulevard - Los Angeles - 1952

Wilshire Blvd - Los Angeles - 1952

Fresno, Ca Store, 1937

Myer Siegel 1926

Myer Siegel 1926

FOSGATE’S

Fosgate's Fountain and Confectionery Broadway Street LA approx 1910

Fosgate's Fountain 4th and Broadway Los Angeles approx 1910

METROPOLITAN BARBER SHOP – LOS ANGELES

Metropolitan Barber Shop Spring near Broadway Los Angeles approx 1910

CHRISTOPHER’S CONFECTIONERY AND FOUNTAIN

Christopher's on Broadway near 7th Los Angeles approx 1920's

REDLICK’S DEPARTMENT STORE – BAKERSFIELD

Redlick's Department Store Bakersfield, Ca 1919

BROCK’S DEPARTMENT STORE – BAKERSFIELD

Brock's Department Store Bakersfield, Ca. 1950's

DONAVAN & SEAMANS – JEWELERS- LOS ANGELES

Donovan & Seamans Jewelers Broadway Street Los Angles approx 1920

J. JESSOP & SONS JEWELERS – SAN DIEGO

This wonderful jeweler was later sold to Dayton Hudson Jewelers.

Jessop & Sons Jewelers - San Diego

THE ERNSTING COMPANY – JEWELERS – SAN DIEGO

Ernsting Jewelers Downtown San Diego

THE ELITE – CATERERS AND CONFECTIONERS – LOS ANGELES

The Elite Caterers and Confectioners - Broadway - Los Angeles - 1926

PARMELEE COMPANY – GAS AND ELECTRIC FIXTURES – LOS ANGELES

Z.L.PARMELEE COMPANY 2nd & Broadway Los Angeles approx 1900

THE GREAT WARDROBE – SANTA BARBARA

The Wardrobe Company Santa Barbara approx 1910

 

 

EASTERN STORE (LEFT) BAKERSFIELD, CALIFORNIA APPROX 1954